Payments Policy

Payments Policy

Welcome to Lux Home Haven! This Payments Policy outlines the terms and conditions governing payment transactions made on our website, https://luxhomehaven.co.uk/.

Accepted Payment Methods

At Lux Home Haven, we aim to provide you with a seamless and secure shopping experience. All payments on our website are processed exclusively through Shopify Payments. This allows us to accept the following payment methods:

  1. Credit Cards: Visa, MasterCard, American Express, Discover
  2. Debit Cards: Visa Debit, MasterCard Debit
  3. Digital Wallets: Apple Pay, Google Pay, Shop Pay
  4. Other Local Payment Methods: Depending on your location, additional payment methods supported by Shopify Payments may be available.

Payment Security

Your security is our priority. Shopify Payments provides industry-leading encryption and fraud detection to protect your payment details. We do not store or have access to your payment information; all transactions are securely processed through Shopify Payments.

Currency

All transactions are processed in GBP (£). If your payment method is linked to a different currency, your provider may charge a currency conversion fee. Please consult your payment provider for details.

Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your order details. If you do not receive this email, please check your spam/junk folder or contact our customer service team at [insert email address].

Payment Issues

If your payment is declined:

  • Ensure that your payment details are entered correctly.
  • Confirm with your bank or card provider that your account has sufficient funds and that the transaction is not blocked.
  • Contact our customer support team if you continue to experience issues.

Refunds and Returns

For information on refunds and returns, please refer to our Refund Policy.

Changes to the Payments Policy

We reserve the right to update or modify this Payments Policy at any time. Changes will take effect immediately upon posting on this page. Please review this policy periodically to stay informed of updates.

Contact Us

If you have any questions or concerns regarding this Payments Policy, please reach out to our customer service team:

Email: sales@luxhomehaven.co.uk
Phone: +44 20 3290 6206

Thank you for choosing Lux Home Haven for your shopping needs!